Refunds & Cancellation Policy

Effective Date: December 16, 2023

At Valkyrie Holidays Pvt. Ltd., we strive to ensure your satisfaction with our travel packages. Please read our Refunds and Returns Policy carefully to understand the process, conditions, and timeframes for product returns and refunds.

1. Returns Eligibility:

1.1 Timeframe:

  • As per the cancellation policy of the hotels and airlines from the date of purchase to initiate a return.

1.2 Condition of Products:

  • To be eligible for a return, the travel package must be falling in a no cancellation period .

2. Initiating a Return:

2.1 Contact Customer Support:

  • To initiate a return, please contact our Customer Support team at [gauurav@valkyrie.co.in] within the specified timeframe.

2.2 Required Information:

  • Provide your order number, details of the product, and the reason for the return.

3. Refunds:

3.1 Refund Process:

  • We will send an email to notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.

4.2 Timeframe:

  • Refunds may take [X days] to appear in your account, depending on your payment method and financial institution.

5. Non-Refundable Items:

5.1 Exclusions:

  • Certain travel packages may be non-refundable. Any such exclusions will be clearly stated during the purchase process.

6. Customer Support:

6.1 Contact Information:

  • For any queries or assistance related to returns and refunds, please contact Customer Support at gauurav@valkyrie.co.in.

7. Modifications to the Policy:

  • Valkyrie Holidays reserves the right to modify this Refunds and Returns Policy. Customers will be notified of any significant changes via email or a prominent notice on the Website.

By purchasing a travel package from Valkyrie Holidays, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refunds and Returns Policy. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for choosing Valkyrie Holidays for your travel needs.